Fundraising FAQ’s

For more than 75 years, schools, teams, and groups have trusted us to raise money quickly and easily by selling delicious chocolate. These FAQs cover questions organizers and parents ask about how our fundraisers work, how your group earns profits, and all things products.

Extremely safe! We take every precaution to protect all sensitive data sent to us over the Internet. Your personal and credit card information provided on your order is transmitted in an encrypted format ensuring your safety and privacy.

Yes, you can place an order anytime by visiting our get started page, here you can start a fundraiser by contacting a specialist, ordering directly, searching for a store location that offers our product, or visit our Amazon Store for small quantity needs.

Once your order ships, tracking information can be found in your Order History when logged into your account online. To access your account login here, to view updates!

Yes, and that’s a good thing. Every group is matched with a dedicated rep to make planning, selling, and closing your fundraiser easier. Running a chocolate fundraiser can be done in as little as two weeks, and we make it as straightforward as possible. But we want to make sure you're set up to maximize your profits!

The easiest way to connect with a rep is to fill out our form. (If you would simply like to see which rep oversees your area, you can use this tool.)

If you're ordering from our website, you'll need upfront payment. For other orders, you’ll receive an invoice after your fundraiser wraps and only pay for what you keep; opened cases cannot be returned.

Most groups order one case per participant, but your rep can help you choose what’s best based on your group size and goal. The great thing is that everyone loves candy, especially when it's World's Finest Chocolate!

Fill out the Get Started form and your rep will reach out. They’ll help you pick your product, schedule your delivery, and launch with confidence.

We think it is! Unlike catalog or subscription fundraisers, chocolate fundraising works because it’s instant and irresistible.

You don't have to do a lot of convincing to get families, friends, and even a passer-by to purchase a chocolate bar!

It's also easy to carry in the case, and easy for kids of all ages to understand how to sell.

Every bar sells for a low price point ($1–$3), so supporters get a treat right away, and you get to make profit on the spot without waiting weeks for a catalog order delivery. Plus, while "dance-a-thon" type fundraisers can be fun, a chocolate fundraiser can require less organizing and can keep going for as long as you want to keep making profits!

Schools, teams, clubs, and community groups all crush it with chocolate fundraising.

If your group needs money and people in your community like chocolate (spoiler: they do), you’re a fit. We work with church groups, afterschool activities like marching bands, sports leagues - you name it, we've sold chocolate there! You do not need to be a veteran fundraiser to make this work.

Chocolate is instant gratification and a great unifier, especially with so many delicious flavors.

With World's Finest, you get a low price point, you can run the whole campaign within a few weeks, and there's chocolate in your customer's hands right away without a long delivery period that hurts your momentum. Every type of fundraiser can have its pros and cons, but we know it's helpful when you have a happy customer right in front of you.

We hear it over and over again: people sell more cases than they ever thought, and their neighbors ask them when it's coming back again.

Each case includes 60 bars across five flavors: Milk Chocolate, Caramel, Crisp, Dark Chocolate, Almond, and Wafer. The $1 bar will no longer be offered after Fall 2025.

You’ll get 30 bars per case: Milk Chocolate, Crisp, Dark Chocolate, Caramel, Almond, and Wafer.

You can earn up to 50% profit, depending on the products! Our profit calculator can help get you an estimate, and your rep can get you a specific answer for your proposed campaign. Whether you need a $500 to pay for uniforms, $5,000 to cover a field trip, or $30,000+ for a major budget need, we have seen success with it all, again and again, for schools, churches, sports teams, academic groups, and more.

We offer personalized case options. Your rep can help you add your school name, logo, or message. These are for larger orders in particular.

Yes. All variety packs are made in a facility that processes tree nuts, milk, soy, and wheat; we are a peanut-free facility. Check our Allergens & Ingredients FAQ for details.

World’s Finest Chocolate is required by law to collect and pay sales tax to all states that have applicable taxes. This can also apply to shipping charges. Taxes are subject to change based on federal, state, and local laws that are routinely and frequently updated. If your group is tax-exempt, please contact our Customer Service department and we will determine if your current documented status qualifies your sale as tax-exempt: taxexempt@wfchocolate.com

Our products cater to groups of all sizes! For products listed for sale on this website, an 8 case minimum order is required. This can be a mix and match of multiple items to make up a total of 8 cases. The maximum for online orders is 100 cases. Most organizations work directly with one of our sales reps, however, who can help you with quantity options.

For larger quantities and additional fundraising expertise, connect with your sales representative.

Use our Store Locator Map to find the closest option.

Groups can earn up to 50% profit, with some schools, churches, sports teams, bands, and other groups raising thousands of dollars in just a few weeks. The exact amount depends on how many sellers you have, the size of your goal, and which chocolate variety pack you choose. But it is not at all uncommon to raise five figures!

Through Fall 2025, we offer a $3 Variety Pack (20 count) that includes Chocolate Covered Almonds and Pecans as well as chocolate bars.

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WFC is not responsible for lost product or payments. Set clear expectations up front and work with your rep if any issues arise.

Yes! Your rep can help you set up a custom prize program to drive participation.

Your rep has everything from fund trackers and flyers to prize program ideas. We want you to be successful! If you have a specific need and want us to assist, get in touch.

Either e-mail us or call our Customer Service Department at 1.888.821.8452. They are available Monday-Friday 7:00 a.m. to 5:00 p.m. CST.

We have a flat rate of $120 for shipping. You may be able to instead pick your order up from a regional facility; your rep can help find the best solution.

Orders shipped during warmer months are packed with dry ice to maintain the integrity of our chocolate products while in transit. Shipments may be delayed in cases of extreme heat. It's also important that you can immediately store the delivery in a cool setting once it arrives.

Most orders ship within 5–7 business days. Large-volume orders may take longer. Your rep will provide an estimated delivery window.

It’s recommended. Chocolate is temperature-sensitive, so you’ll want someone there to inspect and store it properly.

Keep it in a cool, dry place, away from heat, moisture, and strong odors. Do not refrigerate.

Contact your rep or call Customer Service at (888) 821-8452 within 48 hours of delivery.

Chocolate should be kept in a cool, dry place preferably below 72°F, but not in the refrigerator. The bars will last up to 12 months from its manufacturing date. If there is a “Best Thru” date listed on the product, please use this date.

Contact your rep, as they can help arrange specific shipping needs.

P.O. Boxes are located in a post office and they won’t accept deliveries directly from most carriers.

World’s Finest Chocolate delivers to 48 US states at this time. For shipments to Alaska, or Hawaii, please call Customer Service at 1.888.821.8452. We do not currently ship to Puerto Rico. For Canadian orders, please visit https://www.worldsfinest.ca/start-fundraising-today/

We do not accept returns unless it is a product quality issue. Please contact your WFC sales representative or Customer Service Department if you are not happy with your order. For all carrier reported undeliverable addresses, a credit will automatically be applied to your account, less shipping charges. For additional information, please call our Customer Service Department at:

1-888-821-8452
‍World’s Finest® Chocolate, Inc.
4801 S. Lawndale, Chicago, IL 60632

Your sales rep will build a motivational student incentive program to help the chocolate sell!
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Unopened, unused cases can be returned within 60 days of delivery. Product must be in resellable condition; talk with your rep to verify eligibility. The cases cannot be marked or otherwise damaged in any way. If the quantity lowers your order total and affects your discount pricing tier, a Price Tier Adjustment will apply. Orders cannot be combined to avoid this price adjustment.

After your fundraiser ends, you'll be invoiced for the order in its entirety. Payment is typically due within 30 days for approved accounts; otherwise, payment is due at the time of purchase.

Each group handles their own collections. We recommend appointing a campaign lead to oversee this. We are also debuting a new cashless platform to help collect and track payments (stay tuned!)

The credit card is charged after your order enters the shipping process.

1-888-821-8452
‍World’s Finest® Chocolate, Inc.
4801 S. Lawndale, Chicago, IL 60632

Food allergies are a growing concern among parents in the US. This is why World’s Finest® Chocolate has products available that are free of common food allergens. Most of our products are produced in a peanut-free facility, and many items are also gluten-free. Please check the packaging on individual items to determine allergen information.

WFC is peanut free. We recognize that food allergies are a serious concern – especially among children. It is important that we offer a large variety of product options that are free of the most common allergens.

We monitor all product ingredients and adhere to strict product labeling standards. WFC stands by 100% accuracy in our product labeling. Each product is identified and listed in compliance with the current food labeling requirements. We sample and test ingredients from our suppliers on a regular basis to ensure reliability and consistency.

Gluten is a protein complex found in wheat. A gluten-free diet is a diet free of any products made with wheat. By FDA standards, foods containing less than or equal to 20 ppm are considered gluten-free foods.

Currently, approximately 18 million Americans suffer from gluten sensitivity (either a gluten sensitivity or Celiac’s disease).

We are currently a peanut-free facility, we do not produce items that contain peanuts, and we do not allow peanuts or peanut by-products to be brought into the facilities. We take the necessary precautions to ensure that we remain a peanut-free facility.

Peanuts are not the same as tree nuts (almonds, cashews, walnuts, etc.), which grow on trees. There is no proven correlation between peanut allergens and other nut allergens.

An allergy to peanuts is one of the most common food allergies. A peanut allergy currently affects approximately 1 million Americans.

Due to health concerns and the risk of allergic reactions in children, many schools have become peanut-free zones. WFC feels it is in our best interest to do the same. Becoming a peanut-free facility and labeling our products as such will eliminate restrictions and enable more options and opportunities for our customers, providing you with a competitive advantage.

WFC employs an entire staff of food scientists to ensure that our nutritional and allergy information remains at the highest standards. However, if you have any additional questions or concerns regarding our products, please do not hesitate to get in contact with us.

Fundraising FAQ’s

Still have questions? Reach out - we’re here to help